Cross Hotel Sapporo, Sapporo ➤ Reviews, Rooms & Prices 2024

Book on our site

Up to 10% less

than Booking.com

Key details

About the Hotel

Chuo-Ku Kita 2-Jo Nishi 2-23, Sapporo, Japan

Cross Hotel Sapporo features a modern tower of glass panels, combining sleek design with vibrant local culture. Positioned centrally between Sapporo and Odori stations, it offers convenient access to major attractions. The hotel uniquely hosts a rotating series of art events and installations throughout the year. With a focus on comfort and style, it provides an array of amenities for both leisure and business travelers.

Location

The hotel is conveniently located just 0.5 km from central Sapporo and offers easy access to public transportation. Nearby attractions include Sapporo Clock Tower and Tanukikoji Shopping Street, both within walking distance. Parking is available at an additional cost, and New Chitose Airport is the primary airport option for travelers.

Rooms

The hotel offers a range of spacious air-conditioned rooms with a modern interior. Each guestroom is equipped with premium bedding, a flat-screen TV, and free WiFi. Bathrooms include amenities such as a bath, shower, bidet, and slippers. Additionally, many rooms boast city views and benefits such as coffee machines and executive lounge access.

Eat & Drink

Restaurant hache offers Italian and French cuisine, creatively blending local food culture and ingredients. Agora Restaurant serves a buffet breakfast featuring locally grown vegetables, with lunch options including pasta dishes. Guests can unwind at Meet Lounge, which provides cocktails and light dishes, making it a perfect spot for pre-dinner drinks or nightcaps.

Leisure & Business

Cross Hotel Sapporo provides a large public outdoor bath and indoor bath for relaxation. Business amenities include concierge services, dry cleaning, and luggage storage options. Hotel features also encompass a vending machine and wedding services, ensuring a range of needs are met for all guests.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Non-Smoking Shower booth only

Max:

2 persons

18 m²

Bed options:

1 Double bed

Shower

Heating

room details

Check Prices

Superior Twin Room Non-Smoking

Max:

2 persons

23 m²

Bed options:

2 Single beds

Shower

Heating

room details

Check Prices

Room Selected at Check Non Smoking

Max:

2 persons

23 m²

Bed options:

2 Single beds

Shower

Heating

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Sapporo200 m

Airports

Sapporo Okadama (OKD) 8.6 km

New Chitose (CTS) 45.5 km

Train

Sapporo Station600 m

Underground

Sapporo Metro Station300 m

Odori500 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Oasis

The spa facilities were incredible, with a serene atmosphere and rejuvenating treatments that left me feeling refreshed.view full review

Spotless and Cozy

The room was immaculate, with every detail attended to, making it a cozy retreat during my stay.view full review

Accessible and Welcoming

The accessibility features were thoughtfully designed, providing an incredibly comfortable experience for all guests.view full review

Awesome Shower

The shower pressure was exceptional, providing a rejuvenating experience after a long day.view full review

Delicious Breakfast

The breakfast buffet was delightful, offering a variety of fresh and tasty options to start the day right.view full review

Great Gym Access

The gym was well-equipped with modern machines and plenty of space for a satisfying workout.view full review

Perfect Conference Room

The meeting room was equipped with advanced technology and comfortable seating, making our presentation seamless.view full review

Fun Activities!

The children's play area was fantastic, filled with engaging games that kept my kids entertained for hours.view full review

Spacious Comfort

The living area in my suite was spacious and inviting, perfect for relaxing after a busy day.view full review

Well-Equipped Kitchen

The self-catering kitchen was impressively equipped, making it easy to prepare meals during our stay.view full review

General

Non-smoking rooms
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Housekeeping
Laundry
Dry cleaning

Dining

Restaurant

Business

Fax/Photocopying

Children

Baby pushchair

Spa & Leisure

Massage
Open-air bath
Public Bath

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Trouser press

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Chuo-Ku Kita 2-Jo Nishi 2-23, Sapporo, Japan

Map view

Chuo-Ku Kita 2-Jo Nishi 2-23, Sapporo, Japan

City landmarks

2 Chome Kita 1 Jonishi

Sapporo Clock Tower

750 m

1 Chome Odorinishi

Sapporo TV Tower

930 m

2 Chome Kita 5 Jonishi

Sapporo JR Tower

1.1 km

6 Chome Kita 3 Jonishi

Former Hokkaido Government Office Building

750 m

Museum

Sapporo Beer Museum

1.8 km

Park

Odori Park

750 m

Park

Hokkaido University Botanical Gardens

1.4 km

1 Chome Minami 3 Johigashi

Nijo Fish Market

930 m

2-5 Kita 5 jo Nishi

Sapporo JR Tower Observatory T38

1.1 km

Sapporo Underground Pedestrian Space

750 m

Mall

Tanukikoji Shopping Street

750 m

Museum

The Hokkaido University Museum

2.0 km

Chuo-ku

Susukino

750 m

Store

Chitosetsuru Sake Museum

930 m

Park

Nakajima Park

2.2 km

Shopping Area

Stellar Place Sapporo

1.1 km

Shopping Area

Norbesa

750 m

Shopping Area

Sapporo Factory

1.2 km

Museum

Hokkaido Museum of Modern Art

2.3 km

5 Kita 5-jo Nishi

Hokkaido University Sapporo Campus

2.0 km

Mall

Daimaru Sapporo

1.1 km

Nearby

13-10-17 Hiragishi 4 Jo

Hokkaido Television Broadcasting Co

190 m

1-6 Kita 1-jo Nishi

Sapporo Sosei Square

200 m

1 Kita 1-jo Nishi

Sapporo Community Plaza

200 m

1 Kita 1-Jo Nishi

Statue of Hope

320 m

2 Odorinishi

Statue of Pioneer Mother

340 m

2 Odorinishi

Mother and Child with Flowers

340 m

3 Odori Nishi

Bokudo Statue

350 m

3 Odori Nishi

Takuboku Ishikawa Statue and Literary Monument

360 m

Art object

Bokka Statue

410 m

Restaurants

Nemuro Hanamaru JR Tower Stellar Place

900 m

2 Kitagojonishi

Yukijirushi Parlor Sapporo Honten

160 m

3-1-31 Kita 2jo Nishi

Charcoal Grilled Beef Tapas Gyukaku Sapporo Ekimae

0 m

2-38 Kita2-Jonishi

Kushidori Tokeidaidori

140 m

Kita 2 Jo Nishi 2 cho-me

Chao Chao Gyoza Sapporo Tokeidai

160 m

2-38 Kita 2-jo Nishi

Picante Sapporoekimae

130 m

1-8-4 Kita 2 Jo Nishi

Hokkaido Ramen Okuhararyu Kura Honten

130 m

1-10 Kita 2-jo Nishi

Hananomai Honten Sapporo Kita 2-Jo

130 m

2-31 Kita 2-Jo Nishi

Party & Dining Four Seasons

190 m

1-1-1 Kita2jonishi

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

Great location

Friendly staff

Dining not included

Possible wait times

7.8/10

Very good

Rooms

7.5

Location

8.9

Service

8.5

Dining

7.1

4.5/5 based on 1387 reviews

#13 of 125 hotels in Chuo based on Tripadvisor

Peter

United States, February 2024

8.8/10

My stay at the hotel was delightful. The room was spacious and clean, facing the Sapporo Tower, and the bathroom was immaculate. The friendly service team impressed me by promptly changing my room due to a smoking smell issue. The hotel's proximity to Odori Park and Daimaru shopping mall made exploring the area so convenient. Though the dining experience wasn't included in the price, the variety and quality were excellent. Overall, a great value for money stay in a prime location in Sapporo.

Rooms

9.0

The room was spacious and clean, just as described, and offered a stunning view of Sapporo Tower.

Service

9.0

The staff members were not only friendly but went above and beyond to assist with securing travel arrangements and providing helpful recommendations.

Location

10.0

The hotel's central location, just a few streets from the JR station and close to Odori Park, was ideal for exploring Sapporo.

Dining

8.0

The dining options were excellent, with a mix of Western and Japanese choices, even though there might be a wait during peak times. The fresh orange juice was a highlight.

Facilities

8.0

The hotel facilities were well-maintained and added to the overall comfort of the stay.

Great location

Dining not included

Willie

United Kingdom, November 2023

7.8/10

I had a mixed experience at the hotel. The rooms, though clean, were a bit stuffy and small. However, the location was convenient and provided nice views of the city. The staff was incredibly helpful and friendly, offering personalized services. The dining was tasty, but the variety was limited. Overall, a decent stay with some room for improvement.

Rooms

7.0

The rooms were clean, but a bit stuffy and small.

Service

9.0

The staff was incredibly helpful and friendly, offering personalized services.

Location

8.0

The hotel is conveniently located, providing nice views of the city.

Dining

7.0

The dining was tasty but lacked variety.

Facilities

8.0

The facilities were sufficient for a comfortable stay.

Convenient location

Limited room space

Alistair

United Kingdom, November 2023

7.8/10

The hotel's location is perfect for exploring Sapporo, very near Sittate Sapporo where you can easily reach Sapporo station via an underpass, especially convenient during winter. The rooms, though new, clean, and comfortable, were a bit small and had a slight cigarette smoke smell. The service was excellent overall, with friendly and helpful staff, yet there was a slight disappointment when a simple request was rejected due to an early check-out. The dining options offered a good variety of Japanese and Western food, although not all dishes matched well. The facilities were satisfactory, offering dry cleaning, housekeeping, and laundry services.

Rooms

7.0

The rooms were new, clean, and comfortable but a bit small with noticeable cigarette smoke smell.

Service

8.0

The service was very nice and helpful overall, although a simple request was rejected prematurely.

Location

9.0

The hotel is in a good location within walking distance of Sapporo train station, making it convenient for exploring the city.

Dining

7.0

The dining experience offered both Japanese and Western food, but some combinations were not ideal.

Facilities

The hotel provided dry cleaning, housekeeping, and laundry services.

John

United Kingdom, October 2023

8.4/10

The hotel offers stunning views of Sapporo Tower from rooms with beautifully updated, spacious bathrooms. The sunrise at 4am in Hokkaido is a unique experience but worth it. The service is top-notch with helpful staff in English, although the breakfast timing can be strict. The location is fantastic for exploring Sapporo, with plenty of dining options nearby and a short walk to Odori park. The dining choices cater to different tastes, though Western options may be limited. Overall, a great value-for-money stay with a few minor dining drawbacks.

Rooms

9.0

The rooms are typically 'tight' Japanese style but beautifully outfitted, with updated, bigger bathrooms.

Service

9.0

I found the service excellent, with staff fluent in English and offering great recommendations and assistance, even during peak season.

Location

9.0

The hotel's location is fantastic, close to major sights, restaurants, and a short walk to JR and underground stations.

Dining

7.0

The dining experience offers a variety of delicious options, though Western choices may be limited.

Facilities

8.0

The facilities are well-maintained and provide all necessary amenities for a comfortable stay.

United States, October 2023

8.6/10

The hotel is very conveniently located near Odori Park and Daimaru shopping mall, making it a great choice. The rooms, though typical of Japanese hotels, were adequate for our family of four on the 17th floor Cross Floor, which had recently been renovated. The service was exceptional, with staff going out of their way to assist us. The dining options were varied and of good quality, offering great selections. However, the dining prices were a bit high with limited options.

Rooms

8.0

The rooms, although not very large, were sufficient for our family and were bigger than usual business hotels in Japan.

Service

9.0

The staff were extremely helpful, even when I thought I had lost money in the room, they helped me locate it. They also assisted in re-arranging our car rental.

Location

10.0

The hotel is perfectly situated near Sapporo Station and Chuo Bus Terminal, just a short walk away, making it convenient for exploring the city and participating in events like the ice festival.

Dining

7.0

The dining experience was excellent with a good variety of high-quality food options, including fresh fruit and pastries. However, the prices were a bit on the higher side.

Facilities

9.0

The hotel had great facilities, perfect for a comfortable stay.

Henry

United Kingdom, August 2023

6.8/10

My stay at this hotel was a mixed experience. The rooms were ready when I arrived at 2 pm, but unfortunately, they had a lingering smell of cigarette smoke and the furnishings seemed a bit worn out. The location was convenient, being close to major department stores and restaurants. The dining options were decent, but with limited choices that may not appeal to everyone.

Rooms

6.0

The room I stayed in had a strong smell of cigarette smoke, despite being a non-smoking room. The furnishings were a bit tired.

Service

7.0

The front desk staff who spoke English were exceptional and very helpful. However, I was disappointed when my simple request to change rooms due to the smoking smell was rejected.

Location

8.0

The hotel's location in the centre of Sapporo was quite convenient, being close to major attractions like Odori Park and Daimaru shopping mall.

Dining

6.0

Thanks to Expedia's VIP reward, my dining experience was inclusive, but the options were limited and may not suit everyone's taste.

Facilities

7.0

The hotel facilities were adequate, but nothing particularly outstanding was noted.

convenient location

smell of smoke

Peter

United Kingdom, August 2023

7.8/10

The hotel offers very clean and modern rooms with amazing views; however, the room size is smaller compared to Western standards. The service staff was helpful, particularly the concierge who went above and beyond to assist. The location is convenient, near transportation options and surrounded by dining and shopping choices. The dining experience had tasty options but lacked variety for Western preferences.

Rooms

7.0

The rooms were very clean and modern, providing amazing views. However, they were a bit small for the price point.

Service

9.0

The service staff was very helpful, especially the concierge. Communication in English was good overall.

Location

8.0

The hotel is conveniently located near transportation hubs and surrounded by a variety of dining and shopping options.

Dining

7.0

The dining experience offered tasty choices but lacked variety for Western preferences.

Facilities

8.0

The hotel provided all necessary facilities for a comfortable stay.

United States, June 2023

8.0/10

I had a pleasant stay at the hotel with a great location near Sapporo Train station and major department stores, surrounded by many restaurants and convenience stores. The rooms had a nice layout, although they smelt a bit dank and showed signs of age with scuff marks on the walls. The service was friendly and helpful overall, but I encountered a small issue when a request was rejected. The dining experience offered a good variety of food choices, though there might be some waiting time. The facilities were satisfying, providing a comfortable stay.

Rooms

7.0

The rooms had a nice layout but smelt a bit dank and showed signs of old smoke, with scuff marks on the walls.

Service

8.0

The staff were friendly, welcoming, and very helpful, but there was a minor issue with a rejected request.

Location

9.0

The hotel's location was very convenient, just a few minutes' walk to major department stores and restaurants, making it central and easy to access all you'd want to do in the area.

Dining

8.0

The dining experience was pleasant with a good variety of food choices, although there might be some waiting time for service.

Facilities

8.0

The facilities provided a comfortable stay with everything I needed during my visit.